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DIV.05 // ERP•Software & ERP

ERP & CRM implementation grounded in your business processes.

Process mapping, CRM setup, ERP consulting, data migration, custom modules and user training so your management system actually gets adopted.

KEY DELIVERABLES & OUTCOMES
  • Fit-gap analysis & process architecture blueprint
  • Cleaned & migrated master data repository
  • Configured CRM / ERP environment with role permissions
  • Custom print templates (quotes, invoices, delivery notes)
  • Role-based user guides & training sessions
OPERATIONAL CONTEXT

ERP and CRM projects rarely fail because of the software itself—they fail when a system is deployed without first mapping how sales, purchasing, inventory, operations and finance actually interact. We bridge business process discipline with clean technical implementation.

Why ERP & CRM rollouts stall—and how we prevent it

01 // CHALLENGE

Software forced onto unmapped processes

Configuring modules before agreeing on product coding, approval rules and commercial stages leads to immediate confusion.

02 // CHALLENGE

Dirty legacy data migrated without cleaning

Importing duplicate customer records, obsolete SKUs and inconsistent units makes users distrust the new system from day one.

03 // CHALLENGE

Over-customization that breaks future upgrades

Modifying core ERP logic when standard configuration would suffice creates expensive technical debt.

CAPABILITIES & SCOPE

What we engineer and manage

ERP-01

Business Process Mapping & Requirements Scoping

Structured workshops across commercial, operations, purchasing, stock and billing teams to define clear functional specifications.

ERP-02

CRM Implementation & Commercial Pipeline Design

Configuration of lead capture, qualification stages, quotation templates, follow-up reminders and sales reporting.

ERP-03

ERP Configuration, Data Cleaning & Migration

Structured sanitization and import of master data (customers, suppliers, products, BOMs, price lists and opening balances).

ERP-04

Custom Extensions, Integrations & Role Training

Development of targeted custom modules, external API connectors and hands-on training tailored to each job role.

EXECUTION PROTOCOL

How we deliver this service

STEP 01

Process Discovery & Fit-Gap Analysis

We compare your operational needs against standard software capabilities so custom code is only used where it adds real value.

STEP 02

Configuration & Data Preparation

We configure core workflows and help your team clean and structure master spreadsheets for import.

STEP 03

Custom Modules & User Acceptance Testing

Key users test real end-to-end scenarios (quote-to-cash, procure-to-pay) in a staging environment.

STEP 04

Go-Live, Training & Post-Launch Support

Hands-on support during go-live weeks to ensure every department transitions smoothly.

YOUR NEXT TECHNOLOGY PROJECT

Let's build what your
business needs next.

Whether you need reliable IT support, a Microsoft 365 migration, stronger infrastructure or software built around your operations, start with a conversation.

Tangier, Morocco—Serving businesses locally and beyond.